Adrian Wallwork
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Adrian Wallwork
Telephone and Helpdesk Skills
If you are a non-native English speaker and make telephone calls as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of making an effective telephone call.
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Adrian Wallwork
Email and Commercial Correspondence
If you write emails and letters as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of getting the desired reply to your emails in the shortest time possible.
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Adrian Wallwork
User Guides, Manuals, and Technical Writing
This book is intended for anyone whose job involves writing formal documentation. It is aimed at non-native speakers of English, but should also be of use for native speakers who have no training in technical writing.
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Adrian Wallwork
English for Academic Research: Vocabulary Exercises
Drawing on the errors found in thousands of academic texts by non-native users of English, this book is structured according to key lexical sub-fields and includes a wealth of relevant exercises alongside detailed explanation of common problem areas.
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Adrian Wallwork
English for Academic Research: Grammar Exercises
Clearly laid out and with user-friendly targeted exercises, this volume is part of a set covering aspects of English as used in academic papers. Based on errors in thousands of real-life submissions, it covers the most frequently misused points of grammar.
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