Terry Horne

'Strategic Thinking: A Step-by-Step Approach to Strategy and Leadership', now in its third edition, takes you step by step through sound strategic thinking by setting out the questions to ask. Meer

The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. Managing Public Services, Implementing Changes – A Thoughtful Approach 2e, is for students and managers who intend to work in a service organisation whether it is owned publicly of privately. Meer