Helen Morris
- Auteur
Helen Morris has implemented improvement programs for a wide variety of organizations, based on IT Service Management best practice. Helen holds the ITIL Manager and ITIL Expert certifications. She also holds the ISEB Consultancy certificate, and specializes in service management consultancy. Both Liz and Helen are fully accredited ITIL trainers.
Helen Morris has implemented improvement programs for a wide variety of organizations, based on IT Service Management best practice. Helen holds the ITIL Manager and ITIL Expert certifications. She also holds the ISEB Consultancy certificate, and specializes in service management consultancy. Both Liz and Helen are fully accredited ITIL trainers.
Boeken van Helen Morris
Helen Morris
Liz Gallacher
VeriSM ™ - Foundation - Português (Brasil)
Helen Morris
Liz Gallacher
VeriSM Foundation Study Guide
This book is intended as a self-study guide for the VeriSM Foundation, VeriSM Essentials, and VeriSM Plus qualifications. It also supports classroom and online courses for these qualifications.
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Helen Morris
Liz Gallacher
VeriSM - Foundation Courseware
VeriSM Foundation consists of two parts: VeriSM Essentials and VeriSM Plus , each covering one day of training.
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Helen Morris
Liz Gallacher
VeriSM Professional Courseware
Service management has never been so important, as all organizations are either receiving or providing services to and from others.
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