Liz Gallacher
- Auteur
Liz Gallacher has implemented improvement programs based on the ITIL framework for many different organizations. Liz holds the ITIL Manager and ITIL Expert certifications and was a member of the ISEB Managers Certificate Examiners panel.
Liz Gallacher has implemented improvement programs based on the ITIL framework for many different organizations. Liz holds the ITIL Manager and ITIL Expert certifications and was a member of the ISEB Managers Certificate Examiners panel.
Boeken van Liz Gallacher
Helen Morris
Liz Gallacher
VeriSM ™ - Foundation - Português (Brasil)
Helen Morris
Liz Gallacher
VeriSM Professional Courseware
Service management has never been so important, as all organizations are either receiving or providing services to and from others.
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Helen Morris
Liz Gallacher
VeriSM Foundation Study Guide
This book is intended as a self-study guide for the VeriSM Foundation, VeriSM Essentials, and VeriSM Plus qualifications. It also supports classroom and online courses for these qualifications.
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Helen Morris
Liz Gallacher
VeriSM - Foundation Courseware
VeriSM Foundation consists of two parts: VeriSM Essentials and VeriSM Plus , each covering one day of training.
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