Op werkdagen voor 23:00 besteld, morgen in huis Gratis verzending vanaf €20

Geschreven door James Heskett

James Heskett Earl Sasser Leonard Schlesinger
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
0 beoordelingen
The authors review their own seminal work on service management, testing the durability of concepts they've helped develop over the past thirty years. Meer

Populaire producten

    Personen

      Trefwoorden