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Boeken van Jakob Schneider

Marc Stickdorn Marc Stinkdorn Markus Edgar Hormess Adam Lawrence Jakob Scheider Jakob Schneider
This is Service Design Doing Methods
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Marc Stinkdorn Markus Edgar Hormess Adam Lawrence Jakob Schneider
This is Service Design Doing
0 beoordelingen
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. Meer

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