Lisa Aronson (University of Massachusetts Amherst, United States) Fontes,
Lisa Aronson Fontes
Interviewing Clients across Cultures
A Practitioner's Guide
Gebonden Engels 2008 1e druk 9781593857103Levertijd ongeveer 11 werkdagen
Gratis verzonden
Samenvatting
Packed with practical pointers and examples, this indispensable, straight-talking guide helps professionals conduct productive interviews while building strong working relationships with culturally and linguistically diverse clients. Chapters cover verbal and nonverbal ways to build rapport and convey respect; how to overcome language barriers, including effective use of interpreters; culturally competent interviews with children and adolescents; and key issues in working with immigrants and refugees. Strategies for avoiding common cross-cultural misunderstandings and producing fair, accurate reports are presented. Every chapter concludes with thought-provoking discussion questions and resources for further reading.
Specificaties
ISBN13:9781593857103
Taal:Engels
Bindwijze:Gebonden
Aantal pagina's:334
Uitgever:Guilford Publications
Druk:1
Lezersrecensies
Wees de eerste die een lezersrecensie schrijft!
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan