Dealing with Dragons

Most people will have someone in their lives who behaves like a Dragon. An annoying, peevish and horrible person that drives you up the wall! His mere presence makes the hairs on the back of your neck stand up. You try your best, but within a few minutes, he’s already hurt your feelings. He keeps doing what he always does; the exact thing that annoys you so. You’ve already given him several hints. You’ve experimented with different approaches towards him. You’ve amply discussed the Dragon with others. And yet, nothing changes. Eventually, you switch to a strategy of avoidance.

But what if this is your boss? Or a colleague you work with a lot? Or one of your most important team members? Or your biggest customer? You can’t avoid the Dragon then! Ignoring doesn’t help either. He’s part of your life! In that case, there’s only one solution left: you’ll have to tame the Dragon. And that’s what this book is all about: what to do if you’ve got an unavoidable Dragon in your life!