Six Sigma can be a complex and intimidating subject, with its emphasis on statistics and charts. Novices to the Six Sigma approach will appreciate a slim primer that gives an overview and practical advice on how to implement Six Sigma practices in everyday business.  Meer

Unlock new levels of quality, performance, customer service, and profits Written specifically for managers with little or no experience on the subject, Six Sigma for Managers, Second Edition, provides step-by-step guidance and examples for implementing a Six Sigma initiative.  Meer