Reliability-centred Maintenance is a process used to determine - systematically and scientifically - what must be done to ensure that physical assets continue to do what their users want them to do.  Meer

Consumer Behavior in Action is a down-to-earth, highly engaging, and thorough introduction to consumer behavior. It goes further than other consumer behavior textbooks to generate student interest and activity through extensive use of in-class and written applications exercises.  Meer