Learning Solutions
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Boeken van Learning Solutions
Learning Solutions
ITIL® 4 Specialist – Create, Deliver & Support (CDS) Kursunterlagen
Dieses Modul deckt die "Haupt"-Aktivitäten des Service-Managements ab und erweitert den aktuellen Anwendungsbereich von ITIL um die "Erstellung" von Services.
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Learning Solutions
ITIL® 4 Direct, Plan, Improve Glossary (DPI) Courseware
This is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams.
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Learning Solutions
ITIL® 4 Specialist Drive Stakeholder Value (DSV) Courseware
ITIL® 4 Specialist Drive Stakeholder Value covers all forms of engagement and interaction between service providers and their customers, users, suppliers and partners.
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Learning Solutions
ITIL® 4 Specialist High Velocity IT (HVIT) Courseware
This module covers a range of innovative working methods, such as DevOps practices and Lean and Agile approaches.
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