Over Peter Economy
Peter Economy is bedrijfs- en uitgeversconsultant en daarnaast auteur van talloze boeken en artikelen over bedrijfskundige onderwerpen.
Chuck Hannabarger,
Rick Buchman,
Peter Economy
Balanced scorecard strategy for dummies
Cutting edge tools for implementing scorecards and dashboards
Paperback Engels 2007 1e druk 9780470133972Verwachte levertijd ongeveer 8 werkdagen
Samenvatting
Stel en behaal uw doelen consequent met behulp van implementatie en gebruik van Balanced scorecards. Deze praktische gids laat u zien hoe u aandacht geeft aan meer dan 'de bottom line' en onthult hoe u balans brengt in de doelen die u stelt met betrekking tot klantbehoeften, bedrijfsgroei, opleidingsbeleid, financiën en productiviteit. Ontdek bewezen strategieën om deze terreinen te analyseren en om balans te brengen in uw bedrijf.
Specificaties
ISBN13:9780470133972
Trefwoorden:organisatie, balanced scorecard, organisatiekunde
Taal:Engels
Bindwijze:paperback
Aantal pagina's:366
Uitgever:John Wiley & Sons
Druk:1
Hoofdrubriek:Organisatiekunde
Serie:Dummies
Lezersrecensies
Wees de eerste die een lezersrecensie schrijft!
Inhoudsopgave
Introduction.
Part I: The ABC's of Balanced Scorecard.
Chapter 1: Goals, Scores, and the Balanced Scorecard.
Chapter 2: Building and Balancing Scorecard Strategies.
Chapter 3: Planning For the Balanced Scorecard.
Chapter 4: Putting Your Balanced Scorecard into Action.
Part II: The Customer — The Critical Leg.
Chapter 5: Understanding Your Role with Customers.
Chapter 6: Creating a Customer Scorecard.
Chapter 7: Building the Customer Leg Dashboard.
Part III: Financial Measurement — The Foundation Leg.
Chapter 8: Understanding Your Role in Financial Measurement.
Chapter 9: Building the Financial Leg Scorecard.
Chapter 10: Building the Financial Leg Dashboard.
Part IV: Internal Business Processes — The Value-Creation Leg.
Chapter 11: Understanding Your Role in Internal Business Processes.
Chapter 12: Building the Internal Business Process Scorecard.
Chapter 13: Building Dashboards for Internal Business Processes.
Part V: Knowledge, Education, and Growth — The Learning Leg.
Chapter 14: Understanding Your Role in Learning and Growth.
Chapter 15: Creating the Knowledge, Education, and Growth Scorecard.
Chapter 16: Creating The Knowledge, Education, and Growth Dashboard.
Part VI: The Part of Tens.
Chapter 17: Ten Tips for Balanced Scorecard Success.
Chapter 18: Ten Biggest Scorecard Mistakes to Avoid.
Chapter 19: Ten Tips for Overcoming Barriers.
Index.
Part I: The ABC's of Balanced Scorecard.
Chapter 1: Goals, Scores, and the Balanced Scorecard.
Chapter 2: Building and Balancing Scorecard Strategies.
Chapter 3: Planning For the Balanced Scorecard.
Chapter 4: Putting Your Balanced Scorecard into Action.
Part II: The Customer — The Critical Leg.
Chapter 5: Understanding Your Role with Customers.
Chapter 6: Creating a Customer Scorecard.
Chapter 7: Building the Customer Leg Dashboard.
Part III: Financial Measurement — The Foundation Leg.
Chapter 8: Understanding Your Role in Financial Measurement.
Chapter 9: Building the Financial Leg Scorecard.
Chapter 10: Building the Financial Leg Dashboard.
Part IV: Internal Business Processes — The Value-Creation Leg.
Chapter 11: Understanding Your Role in Internal Business Processes.
Chapter 12: Building the Internal Business Process Scorecard.
Chapter 13: Building Dashboards for Internal Business Processes.
Part V: Knowledge, Education, and Growth — The Learning Leg.
Chapter 14: Understanding Your Role in Learning and Growth.
Chapter 15: Creating the Knowledge, Education, and Growth Scorecard.
Chapter 16: Creating The Knowledge, Education, and Growth Dashboard.
Part VI: The Part of Tens.
Chapter 17: Ten Tips for Balanced Scorecard Success.
Chapter 18: Ten Biggest Scorecard Mistakes to Avoid.
Chapter 19: Ten Tips for Overcoming Barriers.
Index.
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan
