Operations and Supply Chain Management: 2026 Release ISE

SECTION 1: STRATEGY, PRODUCTS, AND CAPACITY 
1. Introduction 
2. Strategy 
3. Design of Products and Services 
4. Projects 
5. Strategic Capacity Management 
5S: Investment Analysis 
6. Learning Curves 

SECTION 2: MANUFACTURING AND SERVICE PROCESSES 
7. Manufacturing Processes 
7S: Manufacturing Technology 
8. Facility Layout 
9. Service Processes 
9S: Health Care 
10. Waiting Line Analysis and Simulation 
11. Process Design and Analysis 
11S: Operations Consulting 
12. Quality Management 
13. Statistical Quality Control Section 

SECTION 3: SUPPLY CHAIN PROCESSES 
14. Lean Supply Chains 
15. Logistics and Distribution Management 
16. Global Sourcing and Procurement 

SECTION 4: SUPPLY AND DEMAND PLANNING AND CONTROL 
17. The Internet of Things and ERP 
18. Forecasting 
19. Sales and Operations Planning 
19S: Linear Programming Using the Excel Solver 
20. Inventory Management 
21. Material Requirements Planning 
22. Workcenter Scheduling 
22S: Theory of Constraints 

APPENDICES 
A: Interest Tables
B: Negative Exponential Distribution: Values of E–x 
C: Areas of the Cumulative Standard Normal Distribution 
D: Uniformly Distributed Random Digits 
E: Answers to Selected Objective Questions