Assertiveness and Diversity

Name: Assertiveness and Diversity
Author: A. Townend

Gebonden Engels 2007 9781403993441

Verwachte levertijd ongeveer 9 werkdagen

61,99

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Samenvatting

The book explores the relationship between assertiveness and diversity. The case studies and personal stories illustrate how individuals, teams, and organizations can make a difference and make it possible for everyone to be valued for who they are respected for what they do.

Specificaties

ISBN13:9781403993441

Taal:Engels

Bindwijze:gebonden

Uitgever:Palgrave Macmillan UK

Hoofdrubriek:Personeelsmanagement, Personeelsmanagement

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Inhoudsopgave

PART I: OVERVIEW PART II: WHAT IS ASSERTIVENESS? Philosophy of Assertiveness Positive Self-Assertion Assertive Communication Assertive Relationships Managing Conflict Dealing with Bullying PART III: WORKING WITH PERSONALITY DIFFERENCES Models for Working with Personality Differences Using the MBTI Using FIRO-B Belbin Team Roles The Learning Cycle and Learning Styles PART IV: MULITCULTURAL DIFFERENCES, DIFFERENCES OF SEXUAL ORIENTATION, AND GENDER DIFFERENCE Multicultural Differences Differences in Sexual Orientation Gender Difference Working with Multicultural Differences PART V: ASSERTIVENESS AND DIVERSITY IN ORGANIZATIONS Making the Business Case for Diversity Meeting the Work-Life Balance Needs of Employees Corporate Ombuds Workplace Counseling The Power of Assertive Relationships 360 Review Feedback Assertive Leadership Coaching Promoting Happiness at Work Conclusions