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This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies the terms and definitions required. Meer
This title is a Study Guide for TOGAF® 9 Foundation. It gives an overview of every learning objective for the TOGAF 9 Foundation Syllabus and in-depth coverage on preparing and taking the TOGAF 9 Part 1 Examination. Meer
TOGAF is a framework - a detailed method and a set of supporting tools - for developing an enterprise architecture, developed by members of The Open Group Architecture Forum. Meer
The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. Meer
This pocket guide is a practical book and more or less compulsory reading material for anyone who wants to get to know more about SqEME® process management or intends using SqEME. Meer
This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It supports the basic approaches to the fundamental processes small to medium sized companies will find the concise, practical guidance easy to follow and implement. Meer
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO 20000. It brings ISO 20000 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read Pocket Guide:
it promote the awareness and the acceptability of ISO 20000 as a valid standard for IT Services organisations;
it supports ISO 20000 training and certification;
it is a quick reference to the core content of ISO 20000, for practitioners. Meer
The issues, opportunities and challenges of aligning information technology more closely with an organization and effectively governing an organizations Information Technology (IT) investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management in enterprises on a global basis. Meer
This book describes a process framework for business information management, encompassing the best way to manage and execute business information management in day-to-day practice, and explaining how BiSL® can help. Meer
ABC stands for the Attitude, Behavior and Culture within IT organizations.
ABC is like an Iceberg, much of it hidden beneath the surface, yet capable of inflicting enormous damage to your IT organization, or more importantly, your business! Meer
This book provides a first introduction into the field of Information security. Information security is about preserving your data, keeping private data private, making sure only the people who are authorized have access to the data, making sure your data is always there, always the way you left it, keeping your secrets secret, making sure you trust your sources, and comply with government and industry regulations and standards. Meer
The globalization and development of the network society meant that extensive IT outsourcing activity was inevitable. At first, the main reason was cost reduction, but todaý's organizations have to do offshoreoutsourcing for other reasons as well. Meer
This title supports the Sourcing Governance Foundation Qualification. SGF Qualification also qualifies an individual for COS-FP certification from IAOP®. Meer
Make it Simple and Keep it Simple
Since the early 2000s numerous external scenarios and drivers have added significant pressures upon the IT organisations. Meer
The ArchiMate® Specification, an Open Group Standard, defines an open and independent modeling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. Meer
Last year Gartner identified the 10 major forces that are actively reshaping the future of IT services and the outsourcing market*. Amongst the much hyped Cloud, Security and Consumerization were included the Value Chain and Componentization -- items that don't get so much Press hype but, according to Gartner, are fundamental forces that should be addressed. Meer
Companies are racing to adopt the latest technologies, streamline operations, and stay ahead through constant innovation. But lasting transformation? That goes deeper - it's not a one-off project, it's everlasting and always moving. Meer
This Management Guide provides readers with two benefits. First, it is a quick-reference guide to IT governance for those who are not acquainted with this field. Meer
Want to design your own video games Let expert Scott Rogers show you how! If you want to design and build cutting–edge video games but aren’t sure where to start, then the SECOND EDITION of the acclaimed Level Up! Meer
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