Hoe ziet een moderne leider eruit? Kun je macht hebben over anderen en toch uitgaan van vriendelijkheid? Jacinda Ardern – voormalig premier van Nieuw-Zeeland en de jongste vrouwelijke regeringsleider in de geschiedenis – denkt van wel.
Laat je inspireren door inzichten van topbestuurders, wetenschappers en praktijkexperts over effectief leiderschap. Leer hoe je mensen in beweging brengt, vertrouwen creëert en richting geeft in tijden van verandering – met leiderschap dat impact maakt.
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This book focuses upon the role of the sales force in today's changing world and how to design a sales force for strategic advantage. It includes sections on how to assess the current sales force design and how to implement change and covers customer segmentation, market strategy, structuring and sizing, alignment, metrics and managing change. Meer
In recent years there has been considerable interest in emotional intelligence. Drawing upon a rich theoretical and philosophical tradition, the author explains the concept and process of emotional production and how this works in gratifying, aversive and hierarchical situations as well as irreversible situations and situations of failure and success. Meer
Many companies and organizations have found it difficult to develop creative skills. The authors argue that while individuals have inherent creativity there are a number of assassins or barriers that block individual creative development. Meer
The authors contend that current knowledge management efforts in organizations need to be re-focused so that they can be better poised for success. Topics discussed include: missing capabilities of knowledge management, knowledge management in strategic alliances, customer knowledge management, knowledge markets, and knowledge management systems, among others. Meer
The authors argue that lean production should be driven by the desire to achieve optimal customer service by sensing and responding to the customer. The customer is at the centre of the process and the organisation needs to respond in a holistic way so that the customer can impact on the design and delivery of products and processes. Meer
Since the mid-1980s two crises have overtaken governance of the American corporation - the loss of competitiveness in the 1980s and the loss of investor trust in financial management in the late 1990s. Meer
A new look at performance management that goes beyond discipline approaches and explores how we might integrate thinking through inter-disciplinary research, informed by management practice. Meer
Collaboration across organizational boundaries is often critical to achieve an objective, but difficult to achieve in practice. This book explores the structures, processes, roles, skills, tools and techniques that enable people in different places to achieve a successful joint outcome and build advantage through collaboration. Meer
An organization-wide blueprint outlining the simple steps to successfully navigate through crisis or trauma, giving leaders at every level the guidance they need to create confidence, courage, and enthusiasm in their team---and come out stronger on the other side. Meer
Quickly understand complex HR concepts surrounding the modern workplace to ensure you---and those you supervise---are practicing leadership principles that sustain an ethical workplace while protecting your company from liability. Meer
Ready-to-use words, phrases, descriptions, and action items right at your fingertips to organize and streamline employee reviews, create clear and effective career development plans, and monitor performance year-round, from the leading voice in HR expertise. Meer
Greatly reduce the stress of managing a team with this quick and reliable information on how to correctlymaster---both legally and ethically---progressive discipline and structuredtermination,from the leading voice in HR expertise. Meer
An accessible and practical playbook by leading HR expert Paul Falcone to cultivate your most vital resource: having the right people working hard for you. Meer
To beat your competitors you must know exactly what they are doing. It is impossible to put together a successful competitive strategy if you are unsure what your competitors are doing, what they plan to do or even who your competitors really are. Meer
The best performing organisations recognise that effective executive coaching is a key factor in developing successful leaders and teams. Having worked directly with more than 40% of the Fortune top 100 global corporations for more than fifteen years, the authors have accumulated a practical insight for delivering enduring executive development. Meer
This book provides a unique portrait of the changing nature of entrepreneurship over a thirty year period in a 'low' enterprise area. Using data from interviews with over 900 entrepreneurs, it also compares and contracts new businesses in a 'low' enterprise area, with areas with medium and high entrepreneurship rates. Meer
Profiling Smart Development: A thorough comparative empirical review of real and best e-Development policies and practices towards the Knowledge Economy. Meer
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