First–Time Leader – Foundational Tools for Inspiring and Enabling Your New Team

Acknowledgments xi
<p>Part I Getting Started 1</p>
<p>Chapter 1 Overview: Congratulations! It s Great to Be a Leader. You ve Earned It. And Your New Job Is Going to Be a Wild Ride 3</p>
<p>Part I: Getting Started 3</p>
<p>Part II: Build Your BRAVE Leadership from the Outside In 5</p>
<p>Part III: Leading Small, Medium, and Large Teams 7</p>
<p>Chapter 2 Take Charge of Your New Team 11</p>
<p>Moving into Your First Leadership Role from Outside 11</p>
<p>Tool 2.1: Onboarding Risk Assessment 13</p>
<p>Tool 2.2: BRAVE Onboarding 16</p>
<p>Getting Promoted to Your First Leadership Role from Within 26</p>
<p>Summary: Take Charge of Your New Team 34</p>
<p>Chapter 3 The BRAVE Leadership Success Framework: Behaviors, Relationships, Attitude, Values, Environment 35</p>
<p>Behaviors: How You Get Things Done through Other People 35</p>
<p>Relationships: The Heart of Leadership 36</p>
<p>Attitude: Make Crucial Choices around Your Team s Strategy, Posture, and Culture 36</p>
<p>Values: Align Yourself and Your Team with the Organization s Mission, Vision, and Values More or Less 36</p>
<p>Environment: Get Clear on Your Mission and Fields of Action 36</p>
<p>Building up the BRAVE Leadership Framework from the Outside In 37</p>
<p>Part II Build Your BRAVE Leadership from the Outside In 39</p>
<p>Chapter 4 Environment: Get Clear on Your Mission and Fields of Action 41</p>
<p>Understand Context 42</p>
<p>Tool 4.1: 5Cs Situation Analysis Guidelines 44</p>
<p>Align around an Interpretation of the Situation Assessment 47</p>
<p>Tool 4.2: SWOT 49</p>
<p>Tool 4.3: Profi t Pools 50</p>
<p>Make Clear Choices around Where to Play and Where Not to Play 50</p>
<p>Tool 4.4: Where to Play Choices 56</p>
<p>Summary: Where to Play 56</p>
<p>Chapter 5 Values: Align Yourself and Your Team with the Organization s Mission, Vision, and Values More or Less 59</p>
<p>The Secret of Happiness 60</p>
<p>Link between Happiness and Purpose 61</p>
<p>Mission 61</p>
<p>Tool 5.1: Mission 62</p>
<p>Vision 63</p>
<p>Tool 5.2: Vision 64</p>
<p>Values 64</p>
<p>Tool 5.3: Values 66</p>
<p>Coherence 66</p>
<p>Summary: What Matters 67</p>
<p>Chapter 6 Attitude: Make Crucial Choices around Your Team s Strategy, Posture, and Culture 69</p>
<p>Strategy 69</p>
<p>Tool 6.1: Strategic Planning 73</p>
<p>Tool 6.2: Business Plan Elements 74</p>
<p>Posture 75</p>
<p>Tool 6.3: Posture Mapping 77</p>
<p>Culture 77</p>
<p>Tool 6.4: Culture Assessment 81</p>
<p>Summary: How to Win 83</p>
<p>Chapter 7 Relationships: The Heart of Leadership 85</p>
<p>Communication Frameworks 85</p>
<p>Tool 7.1: Communication Planning 93</p>
<p>Tool 7.2: Writing Guidelines 98</p>
<p>Tool 7.3: BRAVE Meeting Management 100</p>
<p>Tool 7.4: Press Interview Management 104</p>
<p>How to Hire Great People 105</p>
<p>Tool 7.5: Recruitment Methods Analysis 111</p>
<p>Tool 7.6: Recruiting Brief 112</p>
<p>Tool 7.7: Job Requirement Checklist 113</p>
<p>Tool 7.8: Candidate Sourcing 116</p>
<p>Tool 7.9: Interview Guide 122</p>
<p>Tool 7.10: Interview Debrief Form 123</p>
<p>Tool 7.11: Reference Inquiry Authorization Form 124</p>
<p>Tool 7.12: Reference Inquiry 125</p>
<p>Bringing New Hires into the Team 127</p>
<p>Tool 7.13: Offer Closing Process 128</p>
<p>Tool 7.14: Announcement Cascade 129</p>
<p>Tool 7.15: Accommodation Checklist 131</p>
<p>Tool 7.16: Assimilation Checklist 132</p>
<p>Tool 7.17: Acceleration Checklist 133</p>
<p>Managing People Who Are Doing Well and Not So Well 136</p>
<p>Tool 7.18: Career Planning 138</p>
<p>Tool 7.19: Development Plan 139</p>
<p>Tool 7.20: SMART Goals 141</p>
<p>Tool 7.21: Team Charter 142</p>
<p>Tool 7.22: People Management Tools 145</p>
<p>Tool 7.23: Managing Behavior 146</p>
<p>Tool 7.24: Performance Assessment 149</p>
<p>Tool 7.25: Succession Planning 151</p>
<p>Summary: How to Connect 153</p>
<p>Chapter 8 Behaviors: How You Get Things Done through Other People 155</p>
<p>Delegating, Innovating, and Negotiating 155</p>
<p>Tool 8.1: Innovation Guidelines 159</p>
<p>Tool 8.2: Negotiating 162</p>
<p>Sales and Marketing 163</p>
<p>Tool 8.3: Purchase Funnel 163</p>
<p>Tool 8.4: Strategic Selling 165</p>
<p>Tool 8.5: BRAVE Creative Brief 166</p>
<p>Operating Processes 168</p>
<p>Tool 8.6: Senior Management Trip Planning 169</p>
<p>Tool 8.7: Milestone Management 173</p>
<p>Tool 8.8: Quarterly Cadence 177</p>
<p>BRAVE Crisis Management 178</p>
<p>Tool 8.9: Crisis Management 100–Hour Action Plan 183</p>
<p>Summary: What Impact 186</p>
<p>Part III Leading Small, Medium, and Large Teams 187</p>
<p>Chapter 9 With Teams of Less Than 10 People, Adopt a Start–Up Mind–Set 189</p>
<p>Why the Way You Lead Today Is Going to Be Inadequate Tomorrow 189</p>
<p>Solve a Problem Shared by Many 191</p>
<p>Assemble a Team of Like–Minded Individuals with Diverse Strengths 192</p>
<p>Lock in Values 194</p>
<p>Summary: Start with Environment and Values 199</p>
<p>Chapter 10 Lead Teams of 10 to 20 Like an Extended Family 201</p>
<p>What Matters 201</p>
<p>How to Win 201</p>
<p>Managing the Evolution of Your Start–Up s Corporate Culture 201</p>
<p>Why Culture Matters Today 202</p>
<p>The Building Blocks of the Vocus Culture 202</p>
<p>Sustaining and Building Culture 203</p>
<p>Team Expansion 203</p>
<p>People Management and Operating Practices 203</p>
<p>Feedback 204</p>
<p>Summary: Evolve Attitude 204</p>
<p>Chapter 11 If You re Leading More Than 30 People, Hierarchy Is Your Friend 205</p>
<p>Work on the Organization 205</p>
<p>Enabling Practices 205</p>
<p>Embedding Operational Practices 206</p>
<p>Vision and Values 207</p>
<p>Summary: Team Evolution 208</p>
<p>Notes 209</p>
<p>References 213</p>
<p>About the Authors 215</p>
<p>Index 217</p>