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Customer Behaviour in eCommerce

Case Studies from the Online Grocery Market

Paperback Engels 2023 9783031235733
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Samenvatting

Online shopping is undergoing significant changes around the globe, evolving in the food and non-food segments alike. Representing a vital distribution channel that reaches countless customers, sales from online shopping have long-since exceeded USD 1000 billion per year and are growing steadily. This book is intended for general readers and professionals interested in companies’ strategic orientation in connection with their online format and building and strengthening customer loyalty. In this regard, their business strategies are not considered in their full scope and complexity; instead, the book focuses more narrowly on the relationship between business strategy, buying behavior and customer loyalty.

Specificaties

ISBN13:9783031235733
Taal:Engels
Bindwijze:paperback
Uitgever:Springer International Publishing
Hoofdrubriek:

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        Customer Behaviour in eCommerce