Business Transformation Framework

Introduction

0.1 About this book
0.2 BTF - Business Transformation Framework

1. The BTF is an excellent tool for organizational change
1.1 The BTF has proven itself in practice
1.2 The BTF helps translate the strategy into specificaction
1.3 The BTF makes cohesion in organizations manageable
1.4 The BTF expressly takes the current situation into consideration
1.5 The BTF promotes collaboration and creates a base of support
1.6 The BTF helps stay on course during business transformations
1.7 The BTF can be used for numerous issues
1.8 Summary

2. From strategy to a specific business transformation plan – a step-by-step approach
2.1 Elaborating the strategy and the objectives as a foundation for the planned business transformation
2.2 Formulation of guiding principles for testing current design choices and making new ones
2.3 Outlining both the current and target situations
2.4 Formulation of action items necessary to achieve the desired change
2.5 Drafting the business transformation portfolio
2.6 Summary

3. Distinguishing between the four aspects of running a business makes complexity manageable
3.1 The four aspects of running an organization must be analyzed and designed in relation to one another
3.2 Customers & Services: determine what the organization provides to selected customer segments
3.3 Processes & Organization: how is the ‘work’ performed, organized and controlled
3.4 Information & Applications: the data and information systems that the organization needs
3.5 IT Infrastructure & Facilities: despite standardization and outsourcing, there are key decisions to be made
3.6 Summary

4. A good planning process paves the way for successful organizational change
4.1 Initiation must ensure a focused approach that is tailored to the situation
4.2 In the development phase, the plan is actually drawn up
4.3 The delivery phase ensures that the organizational change can start right away
4.4 Summary

5. A good business transformation plan is the single best management tool for implementing a business transformation portfolio
5.1 The business transformation plan is the master plan for all change activities
5.2 The business transformation plan helps align day-to-day operations with process improvement and change
5.3 Summary 1

6. Getting Started with the BTF!
6.1 Use the BTF in a practical way that fits with the organization 135
6.2 Use the initiation phase to test if the organization is ready for a BTF project
6.3 The expectations of the business transformation plan have to be realistic
6.4 Use the BTF for structure and guidance in the business transformation plan
6.5 All of the different stakeholders have their own role during business transformation planning
6.6 Successful application of the BTF requires a focus on the quality of the process, contents and use

Appendix 1: The Novius Business Empowerment framework and the other Novius frameworks

Literature
Index