BiSL Next - A Framework for Business Information Management

Introduction

1. WHY DO I NEED BIM?
1.1 Introduction
1.2 What is BIM?
1.3 What is BiSL?
1.4 Why bother?
1.5 Benefits of BiSL
1.6 Risks
1.7 Implementation costs
1.8 Skills
1.9 Conclusion

2. ENTERPRISE STRATEGY, GOVERNANCE AND SERVICE DESIGN
2.1 Introduction
2.2 What is a business service?
2.3 From business vision to operation
2.4 Service definition
2.5 Delivering what is needed
2.6 Summary

3. OVERVIEW OF BISL
3.1 The BiSL model and BIM
3.2 Introduction to BiSL
3.3 The drivers
3.4 The domains
3.5 The perspectives
3.6 BiSL - a framework for business transformation
3.7 Summary

4. DRIVERS
4.1 Introduction
4.2 Need
4.3 Value
4.4 Capability
4.5 Mission
4.6 Challenges
4.7 Conclusion

5. THE GOVERNANCE DOMAIN
5.1 Introduction
5.2 Business governance
5.3 Data and information governance
5.4 Service governance
5.5 Technology governance
5.6 Challenges
5.7 Conclusion

6. THE STRATEGY DOMAIN
6.1 Introduction
6.2 Business strategy
6.3 Data strategy
6.4 Service strategy
6.5 Technology strategy
6.6 Challenges
6.7 Conclusion

7. THE IMPROVEMENT DOMAIN
7.1 Introduction
7.2 Business improvement
7.3 Data improvement
7.4 Service improvement
7.5 Technology improvement
7.6 Challenges
7.7 Conclusion

8. THE OPERATION DOMAIN
8.1 Introduction
8.2 Business operation
8.3 Data operation
8.4 Service operation
8.5 Technology operation
8.6 Challenges
8.7 Conclusion

9. KICK-STARTING BUSINESS INFORMATION WITH BISL, A PROJECT PRIMER
9.1 Introduction
9.2 Governance, strategy and business transformation
9.3 Gather essential supporting information
9.4 IT planning
9.5 Performance
9.6 Architectural issues
9.7 Summary and final checklist

Appendix A: Terms and definitions BiSL Next

Bibliography
Index