Over Ernst ten Heuvelhof
Ernst ten Heuvelhof is hoogleraar bestuurskunde aan de faculteit Techniek, Bestuur en Management van de Technische Universiteit Delft en aan de faculteit der Sociale Wetenschappen van de Erasmus Universiteit Rotterdam.
Ernst ten Heuvelhof
Hoogleraar bestuurskunde, Technische Universiteit Delft en aan de Erasmus Universiteit Rotterdam.
Meer over de auteurs
Ernst ten Heuvelhof,
Hans de Bruijn,
Roel in 't Veld
Process Management
Why Project Management Fails in Complex Decision Making Processes
Paperback Engels 2014 9783642428517Verwachte levertijd ongeveer 8 werkdagen
Samenvatting
What is it that makes a manager or a politician a successful decision maker? Our first inclination would be to say decisiveness and substance. Many managers who met those criteria, however, have had to abandon the field in the past several years..--The authors of Process Management regard a manager as successful if he pays much attention to the process aspects of change. Successful management depends on the extent to which the 'stakeholders' are involved in the decision making and see their own interests protected.
This book offers a wealth of insights about this 'process management'. --The book has been thoroughly revised and updated. It contains a large number of new examples. Risks and shortcomings of process management are explained more accurately. The authors also address strategies to deal with the disadvantages of process management. Moreover, there is an extra emphasis on the role of substance in processes.
Specificaties
ISBN13:9783642428517
Trefwoorden:procesmanagement
Taal:Engels
Bindwijze:paperback
Uitgever:Springer
Druk:2
Verschijningsdatum:11-11-2014
Hoofdrubriek:Organisatiekunde
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Over Hans de Bruijn
Prof. dr. Hans de Bruijn is hoogleraar bestuurskunde aan de Faculteit Techniek, Bestuur en Management van de Technische Universiteit Delft. Hij is daarnaast onder andere verbonden aan de Nederlandse School voor Openbaar Bestuur in Den Haag en programmaleider Governance aan het Netherlands Institute for City Innovation Studies.
Over Roel in 't Veld
Roel in 't Veld was bestuurder op gemeentelijk en nationaal niveau, architect van onderwijsbeleid, topambtenaar en toezichthouder, en hoogleraar aan acht Europese universiteiten. Hij maakt zich al 45 jaar druk over democratie.
Inhoudsopgave
Introduction: Process and Content.
-to process design and process management.
-Positioning the Process Approach.
-Process Architecture.
-Designing a Process.
-The Process Architect in Action: Making a Process Design.
-Managing the Process.
-An Open Process.
-A Safe Process: Protecting Core Values.
-A Process with Sufficient Speed: Incentives for Progress.
-The Process Manager and the Substance of Decision Making.
-A Concluding Remark.
-to process design and process management.
-Positioning the Process Approach.
-Process Architecture.
-Designing a Process.
-The Process Architect in Action: Making a Process Design.
-Managing the Process.
-An Open Process.
-A Safe Process: Protecting Core Values.
-A Process with Sufficient Speed: Incentives for Progress.
-The Process Manager and the Substance of Decision Making.
-A Concluding Remark.
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