

Having graduate from the University of Twente (Enschede, The Netherlands) in 1994, Theisens (1969) developed his experience of process improvement as a consultant in the automotive and high-tech industry at Texas Instruments, Sensata Technologies, Thales and several other companies.
Meer over H.C. TheisensLean Six Sigma Green Belt
Mindset, skill set and tool set
Gebonden Engels 2021 9789492240323Samenvatting
Lean Six Sigma – Green Belt The first book in the series 'Climbing the Mountain' was published in 2014. More than 35,000 copies have now been sold in this series and it has helped many in developing a continuous improvement organization and solving challenging problems. Now, we introduce the completely revised edition of the Green Belt book, according to the latest version of the CIMM framework and the LSSA skill set (v3.2).
Green Belts work on improving processes (Lean) on the one hand and on more complex data-driven projects (Six Sigma) on the other. Green Belts administer specialized process knowledge and Lean Six Sigma techniques. Green Belts are able to realize significant improvements within a specific department or process, working independently or within a team. The first chapter of this book examines the history and principles of the most commonly applied improvement methods, including Kaizen, TPM, Lean, Six Sigma and Agile. The second and third chapters deal with the transformation process, in which the creation of a continuous improvement culture is the focus.
This includes the organizational structure, change management and team development. We also discuss the crucial role of leaders and managers as inspirers and propagators of the continuous improvement culture. In the next five chapters the Lean Six Sigma tools and techniques are discussed, following the five levels of the ‘Continuous Improvement Maturity Model’ (CIMM): creating a solid foundation, a continuous improvement culture, stable and predictable processes, capable processes and future-proof processes. The CIMM framework describes which approach and tools best suit a particular maturity level of the organization.
The ascent to the ‘Top of the Mountain’ can be tough, as the path is full of technical and organizational obstacles. To reach the top, you will have to discover those obstacles and remove them one by one. At the same time, it is also an interesting, educational and satisfying journey. Always keep in mind the purpose of the trip: the fantastic view.
Specificaties
Inhoudsopgave
HOW TO USE THIS BOOK
ABOUT THE AUTHOR
WORLD CLASS PERFORMANCE
1.1 COMPETITIVE STRATEGIES
1.2 HISTORY OF CONTINUOUS IMPROVEMENT
1.3 PHILOSOPHY AND PRINCIPLES
1.4 ORGANIZATIONAL PROCESS MANAGEMENT
1.5 PROJECT SELECTION PROCESS
2. PROCESS IMPROVEMENT DEPLOYMENT
2.1 MANAGEMENT OF CHANGE
2.2 LEADERSHIP
3. PROJECT MANAGEMENT
3.1 TEAM FORMATION
3.2 PROCESS IMPROVEMENT ROADMAPS
3.3 VOICE OF CUSTOMER
3.4 PROJECT CHARTER
3.5 PROJECT MANAGEMENT TECHNIQUES
4. CIMM LEVEL-I – CREATING A SOLID FOUNDATION
4.1 ORGANIZED WORK ENVIRONMENT
4.2 STANDARDIZED WORK
4.3 QUALITY MANAGEMENT
5. CIMM LEVEL-II – CREATING A CONTINUOUS IMPROVEMENT CULTURE
5.1 KAIZEN
5.2 BASIC QUALITY TOOLS
5.3 BASIC MANAGEMENT TOOLS
6. CIMM LEVEL-III – CREATING STABLE AND EFFICIENT PROCESSES
DEFINE
6.1 PROCESS MAPPING
MEASURE
6.2 LEAN PERFORMANCE METRICS
ANALYZE
6.3 VALUE STREAM ANALYSIS
IMPROVE
6.4 REDUCING MUDA (WASTE)
6.5 REDUCING MURI (OVERBURDEN)
6.6 REDUCING MURA (UNEVENNESS)
6.7 VALUE STREAM IMPROVEMENT
CONTROL
6.8 FIRST TIME RIGHT
7. CIMM LEVEL-IV – CREATING CAPABLE PROCESSES
DEFINE
7.1 CRITICAL TO QUALITY (CTQ)
MEASURE
7.2 SIX SIGMA PERFORMANCE METRICS
7.3 STATISTICS
7.4 DISTRIBUTIONS
7.5 MEASUREMENT SYSTEMS
ANALYZE
7.6 HYPOTHESIS TESTING AND CONFIDENCE INTERVALS
7.7 CORRELATION AND REGRESSION
7.8 PROCESS CAPABILITY AND PERFORMANCE
IMPROVE
7.9 DESIGN OF EXPERIMENTS (DOE)
CONTROL
7.10 STATISTICAL PROCESS CONTROL (SPC)
8. CIMM LEVEL-V – CREATING WORLD CLASS PRODUCTS AND SERVICES
8.1 PRODUCT LIFECYCLE MANAGEMENT (PLM)
8.2 INNOVATION MANAGEMENT
APPENDIX A – THEORETICAL ASSESSMENT
APPENDIX B – PRACTICAL ASSESSMENT
APPENDIX C – STATISTICAL TABLES
STANDARDIZED NORMAL DISTRIBUTION
STUDENT’S T-DISTRIBUTION
CHI-SQUARE DISTRIBUTION
F-DISTRIBUTION
BINOMIAL DISTRIBUTION
POISSON DISTRIBUTION
APPENDIX D – FACTORS FOR CONTROL CHARTS
APPENDIX E – SIX SIGMA CONVERSION TABLE
APPENDIX F – REFERENCES
APPENDIX G – ABBREVIATIONS
INDEX
Rubrieken
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