Preface
Part 1
Winners and losers - how confidence grows or erodes
1. The locker room and the playing field: booms, busts, streaks and cycles
2. Winning streaks: de cycle of success
3. Why winning streaks end.
4. Losing streaks: 'Powerlessness corrupts' and other dynamics of decline
5. Why losing streaks persist
Part 2
Turnarounds: The art of building confidence
6. The turnaround challenge
7. The first stone: facing facts and reinforcing responsibility
8. The second stone: cultivating collaboration
9. The third stone: inspiring initiative and innovation
10. A culture of confidence: leading a nation from despair to hope
Part 3
Implications and life lessons
11. Delivering confidence: the work of leaders
12. Winning streaks, losing streaks and the game of life
Notes
Acknowledgements
Index