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The Quantified Society

How our obsession with performance measurement shapes the world we live in

E-book Epub met watermerkbeveiliging Engels 2024 9789047017974
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Samenvatting

Grades, step counters, KPI’s, ratings, review scores: every day we attempt to make sense of the world we live in by quantifying it. Students are as good as their average grade, employees have to achieve SMART goals, and doctors receive patient satisfaction ratings. We compare our scores with those of others and create rankings of the most productive colleagues, the best universities, and the sportiest friends.

Berend van der Kolk shows what quantification does to us and our society. We raise the bar, the pressure to perform increases, and we lose sight of what really matters. When do the costs of metrics outweigh the benefits? And is there a way out? In a riveting journey through hospitals, schools, banks and other firms, and valuable insights from scholars, philosophers, sociologists and motivational psychologists, The Quantified Society seeks to answer these questions.

Van der Kolk offers a unique and unusual take on the realities and implications of how we measure performance. – UK Management Platform Thinkers50
A critical look at seemingly rock-solid numbers. – Belgian newspaper HBVL
A valuable book. – Dutch newspaper Algemeen Dagblad
A fascinating book, a must-read. – Professional psychology journal De Psycholoog

Specificaties

ISBN13:9789047017974
Taal:Engels
Bindwijze:e-book
Beveiliging:watermerk
Bestandsformaat:epub
Aantal pagina's:127
Druk:1
Verschijningsdatum:22-3-2024
Hoofdrubriek:Algemeen management
ISSN:

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Over Berend van der Kolk

Dr. Berend van der Kolk is universitair hoofddocent aan de School of Business and Economics van de VU Amsterdam. Hij werd in 2020 door het Britse Thinkers50 betiteld als opkomende managementdenker. Eerder doceerde hij aan de IE Business School in Madrid, de London School of Economics en de Rijksuniversiteit Groningen. Hij onderzoekt wat het meten van prestaties met ons doet en publiceert daarover in internationale wetenschappelijke tijdschriften. Stukken van hem verschenen ook bij Follow The Money, Holland Management Review en The Guardian.

Andere boeken door Berend van der Kolk

Inhoudsopgave

Preface 7
Introduction 11

1 The Measurement Explosion 25
2 Motivational Measurement Systems 35
3 Measurement Is Power 49
4 Indicatorism 65
5 Psychological Side Effects 79
6 Societal Side Effects 95
7 Tips for a Healthy Attitude Toward Measurement 111

Afterword 129
Acknowledgments 131
References 133
Endnotes 145

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