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Psychological Safety

Signpost to Fearless Performance

Paperback Engels 2021 9798580090412
Op voorraad | Vandaag voor 21:00 uur besteld, morgen in huis

Samenvatting

The best kept secret for fearless performance? Psychological safety. It creates a climate where trust is coupled with candor and the desire to make a difference.

Psychological safety creates a sense of belonging, it encourages people to express their views, to openly discuss mistakes, to challenge the status quo and to feel responsible for a positive working climate. It leads to demonstrable improvements in ownership, collaboration, learning, creativity and performance.

Based on years of practical experience and a broad knowledge of the scientific literature, the authors provide a practical and easy applicable framework to move step by step towards a psychological safe work climate. Discover the escape from cultures of fear and get rid of safety leaks.

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Expertrecensies (1)

Psychological Safety
Hans Koenderink | 3 februari 2021

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Over Hans van der Loo

Hans van der Loo richt zich op zelfmotivatie en psychologische veiligheid in teams. Hij is onderzoeker, facilitator en auteur van meerdere bestsellers, zoals de in 2020 verschenen titels 'Psychologische veiligheid: Zo vorm je vrijmoedige teams' en 'Veldgids Psychologische veiligheid: Werkvormen, voorbeelden en tools om samen onbevreesd te presteren'.  Zijn nieuwste boek 'Teaming: de nieuwe realiteit van samenwerken' schreef hij samen met Patrick Davidson. Hun eerdere boek over Elon Musk – Musk Mania - verscheen in 8 talen in meer dan 30 landen.

Andere boeken door Hans van der Loo

Over Joriene Beks

Joriene Beks is bedrijfskundige en expert in het creëren van psychologische veiligheid. Als coach, adviseur en gastspreker helpt zij organisaties een continu lerende cultuur te ontwikkelen. Zij koppelt “de mens” aan organisatie doelstellingen, waardoor resultaten worden behaald op een energieke en doeltreffende manier. Aan de hand van concrete analyses verbeteren organisaties hierdoor de resultaten duurzaam. Gebruik makend van haar ruime praktijkervaring weet zij mensen en teams op onderbouwde, bevlogen én nuchtere wijze hiertoe in beweging te zetten.

Andere boeken door Joriene Beks

Inhoudsopgave

Rocking Psychological Safety 7
– Preface by Jitske Kramer
Introduction 11
Safe Zone 15
The Journey Takes Off 16
To the Point and Practical 17

1 The Secret of Successful Teams 21
Help, Emotions! 22
Fear as an Incentive 22
Anything New is Met with Resistance 23
Why one Team Outperforms the Other 25
The Secret of Successful Teams Unraveled 26
You’ll Only See it When You Get it 27
The Hidden Life of Psychological Safety 30
Big Five: Dimensions and Proven Effects of
Psychological Safety 32

2 Psychological Safety: Ins and Outs 37
War Rooms without Safe Zones 38
The Abilene Paradox 39
The Fear of Loss and Change 40
Just do it 42
The Benefit of the Doubt 43
Why Strong Teams Make More Mistakes 44
‘My Bad’ 45
Three Golden Ingredients of Psychological Safety 46
Look the Captor Straight in the Eye 47
Even in Teams, People are Taken Hostage 49
Care & Dare 49
A Delicate Balance 53

3 The Everyday Reality of Psychological Safety 57
Create Positive Impact 58
Energy at Critical Moments 60
Psychological Safety in Figures 61
Psychological Safety in the Four Energy Zones 63
One Team is Not the Other 65
Chill Team 67
Fear Team 69
Race Team 70
Safe Team 71

4 Safety Leaks and the Logic of Fear 75
The Inventor of Safety Leaks 76
Terror Regime on the Factory Floor 77
Psychological Unsafety on the Dutch Work Floor 77
The Rise of the Scaredy-lion 80
Viral Fear: Imaginary Threats 82
The Logic of Psychological (Un)safety 84
From Big Five to Small Five 86
The Use of Safety Leaks 87
Fear as a Weapon 89

5 The Warm Way to Psychological Safety 93
Psychological Safety Can be Radical 94
Actions Speak Louder than Words 96
A Question of Authentic Leadership 98
Cold and Warm Ways to Psychological Safety 101
Change Formula for Psychological Safety 103

6 How to Spark Safety 111
A Grip on Trust 113
A Grip on Candor 117
A Grip on Making a Difference 121
Three Flight Routes to Create Safe Zones 125
The Procedural Route 126
The Cultural Route 128
The Interplay Route 130

The Story of Joriene and Hans 133
Joriene’s Story 133
Hans’ Story 136

Frequently Asked Questions 139
Content-Related Questions 140
Process-Related Questions 142
References 147
Literature 153

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